A large chemical plant managing frequent high-risk operations—including hot work, confined space entry, and working at height—relied on a cumbersome paper-based permit system. Each permit required approximately three hours for approval, with staff manually transporting documents between departments for signatures. Handwritten errors, illegible entries, and poor record-keeping further complicated compliance and incident investigation.

The ePermit system introduced a digital, mobile-friendly workflow aligned with hazardous chemical safety standards. Applicants now submit requests via mobile app, including detailed risk assessments and control measures. The system automatically routes each permit to the appropriate approvers, who review and sign digitally—often in under 30 minutes—using e-signature, facial recognition, and location verification.

Real-time permit tracking, automated certificate validation, and step-by-step safety reminders (e.g., for atmosphere analysis during hot work) ensure full compliance. All records are digitally archived for easy retrieval and analysis. The plant has achieved an 85% faster approval process, 98% data accuracy, and a nearly zero in-compliance of PTW.